STORE POLICIES

ORDER POLICY

For Original Designs by the artist completed and listed in the Shop, we strive to offer a clear description of each product.  Please be sure to view all photos and read through details before purchase.

For Custom Designs requested by the buyer in which no photograph is provided to the artist, please describe in detail desired subject, theme, and/or style during the ordering process so that an artist's rendition can be created.  

For Custom Designs requested by the buyer in which a photograph is to be replicated, please indicate during the ordering process and upload desired photograph so that a quote for an artist's rendition can be created.


***People MUST be wearing sunglasses for portraits***


Due to the size of these tiny canvases, I am currently only accepting orders for portraits wherein the person(s) is wearing sunglasses.  I have experienced some difficulty capturing the person(s) likeness without sunglasses and would hate to disappoint. Thanks for understanding!

PROCESSING POLICY

Though small in size, each painting can take anywhere between 5 - 20 hours to complete. There is a ton of work and care poured into every piece: from research to design to execution. 

Orders are processed in the sequence in which they arrive.

Please allow up to two (2) weeks for Original Designs by the artist completed and listed in the Shop. 

Please allow four to six (4 - 6) weeks for Custom Design requested by the buyer. 

Shipping time frames may depend on seasonal/holiday, or for unforeseeable reasons such as sickness, weather conditions, or acts of God. If Maria Chamra Art is somehow unable to ship the artwork in a timely manner, we will contact the buyer via email.

RETURN POLICY

Please note that all sales are final. Since each handmade painting is meticulously crafted and custom designed, Maria Chamra Art does not offer Exchanges, Refunds, or Returns of any kind.  

If there are any problems or discrepancies with your purchase, please contact us within seven (7) calendar days of your receipt of your delivery via email to info@mariachamra.com.

COLOR OF ARTWORK

Please understand that I have taken honest efforts in order to display the accurate colors of the original artwork on this website, however, each individual monitor, cell phone, tablet, or other device may display colors slightly differently.

AFTER CARE

Each painting is sealed with a layer of matte clear varnish. This will protect the painting from dust, UV rays, and yellowing.

When choosing a spot to showcase your painting, it's best to keep it away from an over abundance of direct sunlight. Though acrylic paint does stand up considerably well to UV rays, over time, too much sun will tend to dull the colors. 

To clean the surface of your painting, use a water dampened soft cotton towel or cloth in circular motions.

OWNERSHIP OF CONTENT

Content and images published on this site including pictures/photos, artwork, and written content is the property of Maria Chamra Art.

Maria Chamra Art reserves the right to post photographs of all Custom Design artwork upon their completion unless otherwise notified by the customer.